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Home » Blog » Protean and IIM Bangalore Unveil Landmark Report on the State of India’s Digital Public Infrastructure
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Protean and IIM Bangalore Unveil Landmark Report on the State of India’s Digital Public Infrastructure

BureauBy BureauDecember 9, 2025Updated:December 9, 2025No Comments3 Mins Read
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Report Launch (L-R) Dr. Harpreet Anand, Prof. S Sadagopan, Prof. Rishikesh T Krishnan, Prof. R Srinivasan, Prof Jayadev
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Bengaluru: Protean eGov Technologies Ltd. and the Centre for Digital Public Goods (CDPG) at IIM Bangalore announced the launch of the first edition of the State of Digital Public Infrastructure in India report, providing a comprehensive, sector-based evaluation of India’s digital public infrastructure and its real-world impact. Released at the IIM Bangalore campus, the study coincides with Protean’s three-decade journey of architecting population-scale digital platforms and marks the beginning of an annual assessment to track India’s DPI evolution and future priorities.

The report explores how foundational digital systems—identity, payments, and data exchange—have matured into interoperable public infrastructure supporting both government delivery and private innovation. It brings together sectoral insights across finance and healthcare, drawing on extensive stakeholder research, data sources, and interviews. According to the report, India’s DPI ecosystem has moved from the JAM trinity foundation to a layered “middle-path” model that balances public infrastructure with market-led innovation and open standards State of India DPI Report.

The study identifies financial services as the most mature DPI segment driven by Aadhaar-based authentication, UPI-led payments, and the Account Aggregator framework, which together have accelerated financial inclusion, reduced transaction costs, and enabled large-scale private innovation. Healthcare, by contrast, is described as the next frontier, where platforms such as the Ayushman Bharat Digital Mission (ABDM), digital registries and consent-based data exchange are expanding access but still face issues of ecosystem readiness, interoperability and adoptionState of India DPI_Report_Final….

Speaking at the launch, Suresh Sethi, MD and CEO, Protean eGov Technologies, said: “India’s DPI journey has shown the world that digital systems can be both population-scale and deeply humane. This study with IIM Bangalore captures that story — of how identity, payments, data, and now health and financial services are being woven into a single digital public fabric. As we enter our 30th year at Protean, we see DPI not as technology, but as a quiet force of dignity, equity and opportunity. With open architectures and AI-driven intelligence, India is building a future where every citizen can access essential services seamlessly, securely and without privilege.”

Commenting on the academic lens of the publication, Professor R. Srinivasan, Chairperson, CDPG at IIM Bangalore, noted that India’s DPI now represents a structural transformation in how the nation organizes social and economic systems. He highlighted that foundational digital layers have begun reshaping critical sectors such as finance and healthcare, and called for deeper thinking on equitable, future-ready digital systemsState of India DPI_Report_Final….

The report concludes that India’s next phase of DPI growth will depend on advancing emerging technologies, embedding stronger data governance, and strengthening collaboration across government, industry, and civil society. Both institutions intend to expand the scope of future editions to additional sectors, creating a consistent knowledge base for policymakers and ecosystem stakeholders.

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